We're sorry your plans changed. Follow the steps below to cancel your booking and request a refund.
Log in to your ViaBego account and navigate to My Bookings in your profile.
Find the booking you want to cancel and click on it to view details.
Click the 'Cancel Booking' button and select a reason for cancellation.
Review the refund amount and confirm. Your refund will be processed within 5–7 business days.
Refund amounts depend on how far in advance you cancel.
More than 7 days before check-in
100% Refund
3–7 days before check-in
75% Refund
1–3 days before check-in
50% Refund
Less than 24 hours
No Refund
Policies may vary by property. Check the individual listing for specific terms.
If you're having trouble cancelling or have urgent travel situations, our support team is here to help you.
Contact SupportRefund Timeline
5–7 Business Days
Refunds are credited to your original payment method.
