Last updated: January 1, 2026
At ViaBego, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.
Personal Information: Name, email address, phone number, date of birth, profile photo, and payment information.
Usage Information: How you interact with our platform, pages visited, searches performed, and bookings made.
Device Information: IP address, browser type, operating system, and device identifiers.
We use the information we collect to:
• Process and confirm your bookings • Send booking confirmations, receipts and travel reminders • Provide customer support and respond to your inquiries • Improve our platform and develop new features • Send promotional communications (only with your consent) • Comply with legal obligations and prevent fraud
We do not sell, rent or trade your personal information to third parties for their marketing purposes.
We share your information with:
Service Providers: Hotels, homestays and tour guides need your booking details to provide their services.
Payment Processors: Your payment information is shared with our PCI-DSS compliant payment partners.
Legal Requirements: We may disclose information when required by law or to protect the rights and safety of ViaBego and our users.
We take the security of your personal information seriously. We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits.
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We use cookies and similar tracking technologies to enhance your experience on ViaBego. Cookies help us remember your preferences, keep you logged in, and understand how you use our platform.
You can control cookies through your browser settings. Disabling cookies may affect some features of the platform.
You have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you • Correction: Request correction of inaccurate personal data • Deletion: Request deletion of your personal data (subject to legal obligations) • Portability: Request your data in a machine-readable format • Objection: Object to processing of your personal data for direct marketing
To exercise these rights, contact us at contact@viabego.com.
ViaBego is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. Your continued use of ViaBego after such changes constitutes your acceptance of the updated policy.
This policy was last updated on January 1, 2026.
If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
Email: info@viabego.com Address: ViaBego Technologies, Shillong, Meghalaya, Motphran, 793002, East Khasi Hills District
